TERMS OF SALE
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Van Diemens Analogue Audio Disruptors offer stock to vendors, both brick and mortar, and online stores.
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The following is our list of terms and conditions for vendors purchasing our products.
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Van Diemens Analogue Audio Disruptors are hand crafted, point to point using components, often themselves being produced in the 50s, 60s, 70s and 80s. No matter how much we love these 'ol" bits' for their mojo and the tone they offer, lets not forget that they are old, some as old as 60 plus years and whilst we do expect and hope they will continue on for another 60 years, we cannot of course guarantee they will last that long.
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1: WARRANTY
All products produced by Van Diemens Analogue Audio Disruptors have a first owner, non transferable 3 year warranty that begins from the date of purchase and covers normal wear and tear conditions. This warranty extends to the original purchaser of the product from your store, i.e. the original purchaser will also have a 3 year warranty. So, as an example, if you, the store purchase a pedal from Van Diemens Analogue Audio Disruptors and that pedal sits on the store shelf for 6 months before selling, then that pedal will have a warranty that extends to 3 years and 6 months.
Any warranty claims made by your customer, the original purchaser, against a Van Diemens Analogue Audio Disruptor must be accompanied with proof of purchase in the form of receipt or similar, provided from you, the store.
This warranty covers workmanship and component failure only. This warranty does not cover products that have suffered User Damage. This includes but is not limited to:
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Incorrect power supply usage
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Modification
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Home or third party repair (unless authorised by Van Diemens Analogue Audio Disruptors)
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Intentional or accidental damage
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Liquid damage
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Any damaged caused by improper use.
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Damage that occurs during shipping and/or handling that has been provided by a customer, third party, store or re-seller.
Products that have suffered User Damage may be repaired at the customers expense. The customer will also be responsible for covering the cost of the return shipping. If a product requires repair, it must be returned to Van Diemens Analogue Audio Disruptors packed securely and shipped with tracking at the customers expense. The product will then be examined upon arrival and any repair work deemed necessary will be carried out and the pedal returned to the customer. Hand painted enclosures have a limited 3 month warranty only as they are finished with various hammered paints which can chip and dent when handled roughly or banged against other pedals etc.
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IMPORTANT: All Van Diemens Analogue Audio Disruptors use Vintage PNP Germanium Transistors. It is imperative that an Isolated Power Supply be used that has a Negative Center tip, or, a Nine Volt battery is used. Failure to properly power these pedals will void the Warranty
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2: RETURNING PEDALS
Items may be returned if they are received in a faulty or non working condition. This may include faulty manufacturing, failed components, a defective finish etc. We will work closely with you, the store to determine the actual cause of the fault and try to best resolve it in a timely and professional manner. Items with serious faults will be repaired or replaced as quickly as humanly possible.
Items may not be returned if they are damaged in store (by staff or customer), not moving off the shelf, or damaged in shipment from store to customer. These conditions fall under the responsibility of you, the store.
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Returned items must be in original condition and fit for resale. The packaging must be unmarked and free from creases and/ or tears. All documentation, booklets, stickers, badges and other Case Candy must also be returned and fit for resale. All return shipping charges are the responsibility of the customer. Replacements will be proved as quickly as possible.
3: PRICES & PRODUCT INFORMATION
Prices for Vendors are list price less 20%, plus shipping. This discount applies to both the base models as well as any upgraded models. Prices for pedals will be quoted based on their transistors and components, then the 20% discount will apply. All pedals are priced in US$.
In regards to Consignment, the Vendor receives 20% off the sales price.
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Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of any Van Diemens Analogue Audio Disruptors product or service.
For more information, please visit https://www.vandiemenseffects.com.au/termsandconditions
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Kind regards
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Richard Turner
Van Diemens Analogue Audio Disruptors
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